Performance management is a complex system of rewards, interventions, and collaboration among teams, leaders, and the organization. Effective systems are necessary for critical management functions, including operational control, planning, and decisions related to compensation and employment. This program focuses on the human resource role in developing and maintaining performance management systems. 

Learning Objectives

• How performance planning links organizational goals and values to standards of performance
• The elements of an effective, positive appraisal process
• How to develop an appraisal system consistent with the organization's priorities
• How to set measurable goals that support the strategic plan
• How to prepare for and conduct performance appraisal meetings
• Methods for addressing and resolving performance problems 

Who Should Attend?

This course is designed for both human resource professionals and for managers who are involved with the performance management process. 

Additional Information

This course is part of the Certificate Program in Human Resource Management. It is recommended that Intro to Human Resources Management be taken before the other courses in the HR Certificate but it is not required to do so. Fifteen hours (1.5 CEUs) 

Instructor

Sue Knapp, PhD

For questions, please contact usmpdp@maine.edu 207-780-5900