This session is for participants who already use ChatGPT regularly and want to move from competent use to designed use. We will not revisit settings, model selection, or basic prompting—that ground was covered in the applied foundations session. We begin with a briefing on what has changed since we last met, because both the tool and the best practice around it will likely have moved.

The session then works through complex assignments. Participants will see how large pieces of work are broken into staged prompts with review steps between them, how critique-and-revise cycles raise quality without a full rewrite, and how a substantial body of source material can be synthesized into a grounded comparison or a decision-ready summary. These are demonstrations of sustained work rather than single exchanges, and participants will see the failure points as well as the successes.

Reusability is a central theme. A well-designed Project or Skill captures a standard once—the format, the tone, the policy constraints, the questions that always need answering—so that a recurring task no longer depends on whoever happens to write the prompt. Participants will watch a Project or Skill built from a real need and see how it changes team consistency and adoption. Scheduled tasks and ChatGPT Sites extend the same idea to work that should run on a schedule or be published for others rather than requested again each time.

The session closes with agentic delegation and governance. As ChatGPT takes on more of a task independently, the reviewer’s job changes: the question is no longer whether the answer is good but whether the process was sound and the output is defensible. Participants will work through how to review output they did not watch being produced, where human sign-off is not optional, and how to keep AI-assisted work aligned with data-security obligations around protected information.

✔ 100% Online, Live Instructor-Led
✔ Designed for Non-Technical Professionals
✔ Focused on Practical, Everyday AI Use